Help Center

We are glad having you here looking for the answer. As our team hardly working on the product, feel free to ask any questions. We Believe only your feedback might move us forward.

Frequently Asked Questions

We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.

You can call and consult with the support staff.

ipcih.com offers exchanges in cases the product is wrong or defective.

You can go to the website and see the products and order it on our whatsapp number. Our person will talk with you.

You can place orders without logging on but just send the product image on our whatsapp number.

You can see the account number in our contact us page.

The working time of customer service is from 9 a.m. to 7 p.m. all the year round.

Items are sent to customers within 2 to 3 business days after they have placed their order.

All items are carefully inspected and then packaged at our fulfillment facilities - to avoid any form of damage. We ensure the package is wrapped in bubble/plastic wrap and fragile (electronic etc.) items are secured in an additional layer of protective packaging.